Last updated: 19 10 2026
In short: We collect only what we need to deliver your order and look after you. We never sell your data. You can ask us to see, correct or delete it at any time at hello@nevraya.com.
1. Who we are
The data controller is MB Lananda, company code 308152504, registered at Putinu g. 39, Rieses sen., Vilniaus r., LT-14256, Lithuania. (“Nevraya”, “we”). Contact: hello@nevraya.com · +370 677 23151, Putinu g. 39, Rieses sen., Vilniaus r., LT-14256, Lithuania.
2. What we collect and why
3. Who we share it with
Only with those who help us run your order, under data processing agreements: the e-shop platform (Shopify), payment providers, couriers, accounting and IT service providers, and authorities where the law requires. We never sell your data.
4. Transfers outside the EU/EEA
Some providers (f. e. Shopify, Google) may process data outside the EU/EEA. In that case we rely on safeguards required by law, such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
5. How long we keep it
Order and invoice data: 10 years, as required by accounting law
Support messages: 5 years after the last contact
Newsletter: until you unsubscribe
Cookies: as stated in the Cookie Policy
6. Your rights
You may request access to your data, correction, deletion, restriction, portability, and object to processing based on legitimate interest. You may also withdraw consent at any time (the unsubscribe link in each email works instantly). Write to hello@nevraya.com and we will reply within one month. If you believe your rights have been violated, you may complain to the State Data Protection Inspectorate (VDAI, www.vdai.lrv.lt) or to the authority in your country.
7. Security
We use secure (HTTPS) connections and limit access to your data to people who need it.
8. Children
Our Store is not directed at children under 14, and we do not knowingly collect their data.
9. Changes
We may update this policy. The date at the top shows the latest version. For significant changes, we will let you know.