Frequently asked questions (FAQ)
What is the difference between pashmina and cashmere?
Pashmina traditionally refers to exceptionally fine fibres from certain Himalayan goats and to textiles made from them. Cashmere is the broader term for fine undercoat fibre from cashmere goats. The terms can overlap, so the exact composition of each product matters.
Is cashmere warmer than regular wool?
Cashmere is valued for its warmth relative to its weight. However, warmth depends on the fibre, yarn, knit structure and garment thickness, so not every cashmere item will be warmer than every wool garment.
Is yak wool soft?
Fine yak undercoat can feel very soft and cosy. The feel varies with fibre quality, yarn construction and the blend used. We recommend checking the individual product description for details.
How should I care for natural-fibre knitwear?
Follow the care label on your garment. Many cashmere and fine-wool items benefit from gentle handling, mild wool detergent and drying flat. Avoid hanging wet knitwear, which can stretch out of shape.
Are your products handmade in Nepal?
Where a product is verified as handmade in Nepal, we share that information in its product description. We believe in being transparent about materials, origin and craftsmanship, so you can make an informed choice.
Will it itch?
Fine fibres like cashmere and pashmina are known for their softness against the skin. Yak wool is soft too, with a slightly more rustic feel. If you have very sensitive skin, we recommend cashmere or pashmina.
What is the difference between cashmere, pashmina and yak wool?
Cashmere is the fine undercoat of cashmere goats: light, very soft and warm. Pashmina is a particularly fine kind of cashmere, usually in shawls and scarves. Yak wool comes from the undercoat of Himalayan yaks and is naturally warm and slightly sturdier. Our material pages explain more.
Which size should I choose?
Our Size Guide lists the measurements of every piece. If you are between sizes, choose the larger for a relaxed fit. Or write to us and we will gladly help.
How can I be sure it is genuine natural fibre?
Every product page lists the exact composition. We would rather be honest about a blend than promise too much.
Is it handmade?
Yes, our pieces are made by artisans in Nepal or Lithuania.
Are your pieces a good gift?
Very much. They arrive neatly folded and ready to give.
How do I track my order?
You receive a tracking link by email when your order is dispatched. If anything is unclear, write to hello@nevraya.com
What payment methods do you accept?
Bank transfer, Visa, Mastercard, Apple Pay, Google Pay, PayPal Payments are securely processed.
Can I return it?
Yes, within 18 days. See Returns. Įdėti nuorodą
Will it come back in stock?
We make small batches, so some designs sell out and may not return. If something has caught your eye, do not wait too long.